Privacy Policy
Effective Date: July 10, 2026
Profile Industries (“Profile Industries,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, purchase our products or services, or interact with us through phone, email, SMS, WhatsApp, or other communication channels.
Information We Collect
We may collect the following information:
Contact Information
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Shipping address
Business Information
- Industry
- Products of interest
- Equipment specifications
- Project requirements
- Purchase history
- Service history
Website Information
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Cookies and analytics information
Communications
When you communicate with us by email, telephone, SMS, WhatsApp, web forms, or other methods, we may retain those communications to better serve you.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare quotations
- Process orders
- Schedule demonstrations
- Coordinate equipment testing
- Provide technical support
- Process warranty requests
- Send shipping notifications
- Improve our products and services
- Communicate regarding existing business relationships
- Comply with legal obligations
SMS and Business Messaging
By providing your mobile phone number, you consent to receive business communications from Profile Industries through:
- SMS/Text Messaging
- WhatsApp Business Platform (where available)
- Other approved business messaging platforms
These communications may include:
- Quote follow-ups
- Project updates
- Engineering discussions
- Order confirmations
- Shipping notifications
- Service scheduling
- Technical support
- Appointment reminders
- Customer service communications
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
Reply HELP for assistance or contact us at:
Phone: (763) 428-5858
Email: [email protected]
Mobile Privacy
Your mobile phone number and SMS consent information are treated as confidential.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, or share your mobile number with third parties for their own marketing purposes.
Sharing Information
We may share information only when necessary to:
- Process payments
- Ship products
- Provide customer support
- Deliver requested services
- Comply with legal requirements
- Protect our legal rights
Service providers may include:
- Shipping companies
- Payment processors
- Cloud software providers
- CRM providers
- Communication platforms
- Website hosting providers
These providers may use your information only to perform services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance your experience.
You may disable cookies through your browser settings.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information as long as necessary to:
- Maintain customer relationships
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Improve our products and services
Your Rights
You may request to:
- Review your information
- Correct inaccurate information
- Update your contact information
- Request deletion where legally permitted
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are intended for businesses and are not directed toward children under the age of 13.
Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Profile Industries
14200 James Road
Rogers, Minnesota 55374
Phone: (763) 428-5858
Email: [email protected]
Website: https://www.profile-ind.com